Privacy Policy

At Houston Crane & Supply ("we," "us," or "our"), accessible from our website, protecting the privacy and security of our visitors and customers is a top priority. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit houstoncraneandsupply.com or interact with our services.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

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Information We Collect

We may collect information that helps us communicate with you, respond to inquiries, and improve our website experience. Information we may collect includes:

Personal Information

• Name
• Company name
• Email address
• Phone number
• Mailing address
• Equipment details submitted through forms
• Any information you voluntarily provide

Website Usage Information

When you visit our website, we may automatically collect information such as:

• IP address
• Browser type and version
• Device characteristics and operating system
• Pages visited and time spent on our site
• Referring website URLs or search terms

This information helps us understand website performance and improve user experience.

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How We Use Your Information

We use the information we collect strictly for commercial operations related to buying and selling used industrial equipment. Specifically, we use your information to:

• Respond to inquiries regarding equipment listings, quotes, or selling requests.
• Facilitate buy-and-sell transactions for cranes, lifts, generators, hoists, and related machinery.
• Provide customer support and follow up on business inquiries.
• Improve website performance, navigation, and user experience.
• Prevent fraudulent activity and protect the security of our platform.
• Comply with legal obligations and regulatory requirements.

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Equipment Inquiry & Contact Forms

When you submit information through our website forms, we may collect details such as your name, contact information, company information, and equipment requirements. This information allows Houston Crane & Supply to:

• Respond to your request
• Provide equipment information
• Evaluate buying or selling opportunities
• Follow up regarding your inquiry

We do not require you to provide unnecessary personal information to browse our website.

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Cookies and Tracking Technologies

Our website may use cookies and similar tracking tools to collect standard internet log information and visitor behavior patterns.

• Essential Cookies: Necessary for the website to function properly.
• Analytics Cookies: Help us understand how visitors interact with our site so we can improve content and layout.

You can set your web browser to refuse all or some cookies, or to alert you when cookies are being sent. Please note that disabling cookies may affect the functionality of certain site features.

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Data Security

We implement reasonable administrative, technical, and physical security measures designed to protect your personal and business information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet or wireless network can be guaranteed to be 100% secure.

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Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we update or correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal information, subject to certain legal obligations where retention is required by law.

To exercise any of these rights, please contact us using the information provided below.

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Third-Party Links

Our website may contain links to external third-party websites or services (such as equipment manufacturer specifications or third-party logistics tools). We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party websites you visit.

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Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted directly on this page with an updated "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.

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Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: